Your privacy is our priority
All personal information you provide on the 98bet platform is kept secure through SSL encryption and strict security protocols — learn more in this policy.
This privacy policy ("Policy") is issued on behalf of 98bet and applies to users in Bangladesh. When you use 98bet's website, app, or any digital service, you are considered to have voluntarily agreed to the terms of this Policy. Please read this page carefully before using our platform.
98bet believes that every user has the right over their own personal information. We never sell or transfer your information to unauthorized third parties. At every step, we follow the principles of transparency and accountability.
Information We Collect
Various types of information are collected when you create an account and use services on 98bet. This information can be divided into two main categories:
1.1 Information You Provide Directly
When you register on our platform or use our services, the following information may be collected:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or other identity document details
- Financial transaction details — such as bKash, Nagad, Rocket, Upay, or bank account information
- User preferences and settings information
1.2 Automatically Collected Information
When you browse our site, certain technical information is collected automatically:
- IP address and device type
- Browser type and operating system
- How long and which pages were visited on the site
- Cookies and session data
- Referral source (where you came from when entering the site)
Purpose of Using Information
98bet uses your information only for lawful and specific purposes. The main purposes are described below:
2.1 Service Operation and Improvement
- Creating, verifying, and managing your account
- Processing financial transactions and maintaining records
- Personalizing the gaming experience
- Identifying and resolving technical issues on the platform
2.2 Security and Fraud Prevention
- Detecting unauthorized access to accounts
- Monitoring suspicious transactions
- Complying with applicable anti-money laundering regulations
2.3 Communication and Support
- Responding to your support requests
- Sending important account notifications
- Informing you of promotional offers if you have consented
Data Storage and Protection
98bet gives the highest priority to protecting your information. We take industry-standard technical and organizational measures to ensure no unauthorized person can access your information.
3.1 Technical Security Measures
- SSL/TLS Encryption: All information sent to and received from the site is exchanged through encrypted connections.
- Firewall and Intrusion Detection: Multiple layers of security measures are in place at the server level.
- Data Masking: Sensitive information (such as mobile numbers or bank details) is partially hidden when stored.
- Regular Security Audits: Our systems undergo regular security testing.
3.2 Data Retention Period
Your information is retained only for as long as necessary or required to fulfill legal obligations. Even after an account is closed, certain records may be retained for a specified period due to legal requirements.
Sharing Information with Third Parties
98bet never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
For payment processing, necessary financial information is shared with payment gateway service providers such as bKash, Nagad, Rocket, Upay, and authorized banks. These partners may only use the information for their designated tasks — not for any other purpose.
4.2 Legal Obligations
In cases of court orders or applicable legal requirements, information may need to be provided to the relevant authorities. In such cases, we strive to maintain the highest level of confidentiality within the bounds of the law.
4.3 Business Transfers
If 98bet's business operations change for any reason (such as a merger or acquisition), your information may be transferred to the new operator — however, that operator will be required to follow terms equivalent to this Policy.
Cookie Policy
The 98bet website uses cookies and similar technologies to make your browsing experience easier and more personalized.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security — without these, the site does not function properly.
- Functionality Cookies: Used to remember your language preference or layout settings.
- Analytics Cookies: Collect statistics to understand which parts of the site are used most.
5.2 Cookie Control
You can disable non-essential cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.
Your Rights
As a 98bet user, you have the following rights over your own information:
- Right to Access: You can request to know what information we have stored about you.
- Right to Correction: If there is any error in your information, you can request that it be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted — however, complete deletion may not be possible where legal obligations apply.
- Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
- Data Portability: You can request certain information in a structured digital format.
- Right to Opt Out of Promotional Communications: You can remove yourself from receiving marketing messages at any time.
To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.
Privacy of Minors
98bet is a platform for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed during registration.
If we are informed that information from a minor has been collected by mistake, that information along with the associated account will be deleted immediately.
International Data Transfers
For the operation of 98bet's services, some information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the receiving party has adopted protection measures equivalent to this Policy. SSL encryption and other security protocols remain in effect for international data transfers as well.
Changes to the Policy
98bet may update this privacy policy from time to time. If any changes are made, the "Last updated" date at the top of this page will change. For significant changes, you may be notified via your registered email or through a notification within the site.
If you continue to use the site after updated policies are published, you will be considered to have consented to the new terms. Therefore, it is recommended that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact us. Our support team is available 7 days a week, 24 hours a day in both Bengali and English.