Responsible Gaming Commitment —
Stay Safe at 98bet
98bet believes that online gaming should be a form of entertainment — never a source of stress. Our tools and guidelines are here to help you play safely and with full awareness.
Why Is Responsible Gaming Important?
Online gaming is a popular source of fun and excitement for millions of people. But like any form of entertainment, it needs to be enjoyed within limits. At 98bet, we believe every player's mental and financial wellbeing should be the highest priority.
Responsible gaming is more than following rules — it is a mindset. When you know when to stop and how much time and money to spend, gaming becomes truly enjoyable. 98bet provides a range of technical tools and support to help you achieve that.
On our platform you will find effective tools such as deposit limits, time limits, and self-exclusion, all designed to help you stay in control of your gaming.
Age Restriction Is Mandatory 98bet is only for individuals aged 21 or above. Age is verified at the time of account registration, and use of the platform by minors is strictly prohibited. Please keep children in your household away from this site.
Gaming is never a guaranteed source of income. Always avoid gambling to recover losses or to solve financial problems.
Our Protection Tools and Policies
Deposit Limits
Set a maximum amount you can deposit each day, week, or month in advance. Once a limit is set, it takes effect immediately. The limit can be changed with the help of 98bet support, but requests to increase a limit are subject to a waiting period before they take effect.
Time Limits and Breaks
Instead of playing non-stop, take breaks after a set amount of time. The 98bet session timer will let you know how long you have been playing. Contact support to set up automatic breaks after a defined period.
Self-Exclusion
If you feel gaming is getting out of control, you can activate a temporary or permanent self-exclusion yourself. During this period, no transactions or gameplay will be possible on your account. Contact support to complete the process.
Gaming History Review
You can view a detailed record of your betting history and transactions in your account. Review your gaming patterns regularly — keep conscious track of how much time and money you are spending.
Account Security
Use a strong password and never share your account details with anyone. The 98bet platform is secured with SSL encryption and a fair play system, ensuring the safety of your data and funds.
24/7 Support
Our support team is available seven days a week, twenty-four hours a day. If you have any concerns about your gaming, reach out via live chat or email at [email protected] — assistance is available in both Bengali and English.
Practical Steps for Safe Gaming
Responsible gaming starts with awareness. Following the steps below will help keep your gaming experience at 98bet positive at all times.
- Set a fixed budget before you play and never spend beyond it.
- Treat gaming as a form of entertainment — do not place bigger bets in an attempt to recover money you have lost.
- Set a time limit before each session and stick to it.
- Do not cut into time with family, friends, or work to game — keep a healthy balance in your life.
- Do not turn to gaming to escape stress, loneliness, or sadness — it can make those problems worse.
- Never game with borrowed money or funds set aside for essential expenses.
- Avoid gaming if you are under the influence of alcohol or any other substance.
How to Recognise the Signs of a Problem
It can sometimes be difficult to recognise on your own when gaming has become a problem. Ask yourself the following questions:
- Do you think about gaming frequently and find yourself eager for the next opportunity to play?
- Do you feel uneasy or anxious when you try to stop gaming?
- Are you hiding your gaming from family or loved ones?
- Do you feel the urge to bet more in order to recover money you have lost?
- Are you continuing to game even though it is harming your work, studies, or relationships?
If you answered "yes" to even one of these questions, contact 98bet support without delay. We are ready to help without any judgement.
Tools to Keep Yourself Protected
98bet provides a number of effective tools to help you stay in control of your gaming. To use any of them, contact support directly.
Daily Deposit Cap
Set a maximum deposit amount for each day. Once set, this limit cannot be exceeded within a 24-hour period.
Cooling-Off Period
For a temporary break, you can activate a cooling-off period lasting from 24 hours up to 30 days. No betting or deposits will be possible during this time.
Long-Term Self-Exclusion
If you need a longer break, activate a self-exclusion of 3 months or more, up to permanent exclusion. Promotional communications are also suspended for the duration of the exclusion.
Account Closure
If you wish to leave the platform entirely, you can request a permanent account closure through support.
Contact Us to Get Help
A gaming problem is a health issue — not something to be ashamed of, but something to be resolved. If you feel that you or someone you know is struggling with gaming, please seek help or encourage them to do so.
The 98bet support team is available seven days a week, twenty-four hours a day in both Bengali and English. From setting deposit limits to activating self-exclusion — reach out to us for help with any step.
Any information you share when contacting support is kept completely confidential. We are here for you without judgement or questions.
Support Contact
Use the live chat option at the bottom of the site to speak with us directly — you will get immediate assistance.
[email protected] — email us to describe your issue in detail.
7 days a week, 24 hours a day — in line with Bangladesh Standard Time (BST, UTC+6).
Support is available in both Bengali and English.
Responsible Gaming — Frequently Asked Questions
Enjoy Safely — Find Your Entertainment at 98bet
Play responsibly and enjoy the fun of entertainment. Our games, cricket betting, and live casino are waiting for you.